Privacy Policy i1m888 — Malaysia Player Personal Data Protection

I1m888 is fully committed to protecting the privacy of all players using our platform. This Privacy Policy explains our practices regarding the collection, use, disclosure and protection of your personal information when you register, log in or use any services offered on the i1m888 website and our mobile app.

This policy applies to all users of the i1m888 platform regardless of how they access our services — whether via desktop browser, iOS app, Android app, or any other device that supports access to our platform.

By registering an account at i1m888, you explicitly consent to the collection and use of your personal data as described in this Privacy Policy. If at any time you disagree with any part of this policy, please stop using the platform and contact our customer support to close your account.

I1m888 collects your personal information through several means — directly from you during registration, automatically while you use the platform, and in certain cases, from legitimate third-party sources.

Identity verification (KYC) data, such as a copy of your ID card or passport, is collected to secure your account and comply with applicable anti-money laundering legal requirements.

I1m888 only uses your personal data for legitimate and necessary purposes. Below is a full list of purposes for which we collect and use your personal data:

• Account management — registering, verifying and maintaining your player account.
• Transaction processing — processing deposits, withdrawals and bonus payments securely.
• Identity verification (KYC) — verifying that players are legitimate individuals aged 18 and above.
• Fraud prevention — detecting and preventing suspicious activity, money laundering and platform abuse.
• Customer support — resolving enquiries, complaints and technical issues you encounter.
• Marketing Communications — sending information about promotions, new offers and platform updates (with the option to unsubscribe at any time).
• Platform enhancement — analysing usage patterns to improve the design, features and overall performance of i1m888.
• Legal compliance — fulfilling legal and regulatory obligations applicable to our platform's operations.

The security of your personal data is not just a priority — it is a responsibility we take extremely seriously. i1m888 implements multiple layers of technical and organisational protection to keep your information safe at all times.

Technical security measures we use:

• 256-bit SSL encryption — all data transmitted between your device and i1m888 servers is fully encrypted using the latest TLS protocol.
• Integrated password storage — account passwords are not stored in plain text. We use strong hashing algorithms with a unique random salt for each account.
• Two-factor authentication (2FA) — an additional security layer requiring identity verification via your mobile device when logging in from a new device.
• Real-time security monitoring — our systems monitor suspicious activity around the clock and immediately alert the security team upon detection.
• Internal access controls — only authorised personnel may access players' personal data, and every access is logged for audit purposes.
• Secure servers — data is stored in data centres that comply with international physical and cybersecurity standards.

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% safe from every threat. We therefore encourage players to also take steps to safeguard their own accounts by using strong passwords and not sharing their login credentials.

I1m888 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. However, in certain limited situations, we may share your information with carefully selected third parties.

Situations where data sharing may occur:

• Payment service providers — required transaction information is shared with banks, payment processors and e-wallet providers to enable deposits and withdrawals to be processed securely.
• Identity verification providers — KYC information may be shared with trusted third-party identity verification services to meet compliance requirements.
• Relevant authorities — i1m888 will disclose required information to regulatory bodies, law enforcement or courts when required by applicable law.
• Technical infrastructure providers — technical partners who manage our platform's hosting infrastructure, analytics and security may access limited data necessary for their technical tasks only.

All third parties we work with are required to comply with strict data protection policies and are not permitted to use your data for any purpose other than those specified in their service agreements with i1m888.

I1m888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies (required) — required for core platform functions such as login session authentication, security and navigation. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies — collecting data on how visitors use the platform to help us identify and improve areas that need enhancement.
• Functional cookies — saving your preferences such as language, display settings and login information (if you select "remember me") for your convenience.
• Analytics cookies — helping us understand aggregated and anonymised usage patterns for product improvement and user experience purposes.

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect certain features of the i1m888 platform and your overall gaming experience.

I1m888 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

In general, our data retention policy is as follows:

• Active account data — retained for as long as your account is active and for a reasonable period after account closure.
• Financial transaction records — retained for a minimum of 7 years to comply with financial reporting and anti-money laundering legal requirements.
• KYC Documents — retained for the duration of the active account plus 5 years after account termination, in line with compliance requirements.
• Support communication logs — retained for 3 years for reference and dispute resolution.
• Technical log data — retained for 12 months for security and troubleshooting purposes.

Once the retention period expires, your personal data will be fully deleted or anonymised so it can no longer be linked to your identity.

As an i1m888 user, you have the following rights regarding your personal data. We are committed to making it easy to exercise these rights in a straightforward manner and without unreasonable cost.

To exercise any of the rights above, please contact our support team via the in-platform live chat. We will process your request within 30 business days.

I1m888 does not accept registration or use of the platform by individuals under the age of 18. Our services are intended exclusively for adults who have reached the applicable age limit.

We do not knowingly collect personal data from children. Should we discover that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the relevant account.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist.

You can reach us via:

• Live chat — available 24/7 directly within the i1m888 platform or app. This is the fastest way to get an answer.
• Support email — send your privacy enquiries to [email protected]. We will respond within 1–3 business days.

For official requests relating to user rights such as data access, correction, or deletion, please state "Privacy Request" in your message subject so the relevant team can address it promptly.

I1m888 also welcomes feedback regarding our privacy practices. If you feel we have not met the standards set out in this policy, we encourage you to contact us directly first before taking any other action.